TicketProof / Help Centre
Help Centre
How TicketProof works, feature by feature. Can’t find what you need? Email support@ticketproof.co.uk — we aim to reply within two working days.
Getting started
What TicketProof is, what’s on the map, and what needs a free account.
How warden reporting works
The 200 m rule, how long reports stay live, and Still There / Gone votes.
Parking risk levels
What green, yellow and orange markers mean — and the red enforcement ring.
Using the parking timer
Presets, custom durations, and the reminders that stop you overstaying.
Navigation
Turn-by-turn guidance, rerouting, arrival detection and finding your car.
Appealing a parking ticket
The free assessment, Clara, your appeal letter and evidence pack.
Accounts & signing in
Guest browsing, changing your details, password resets and deleting your account.